Sales Policy
Effective Date: February 20, 2025
At UPTOPIC, we are committed to providing you with high-quality kids’ footwear and an exceptional shopping experience. Our Sales Policy is designed to ensure transparency and fairness in every transaction. Please take a moment to review our sales terms.
1. Product Availability
All products available for sale on UPTOPIC are subject to availability. While we strive to maintain accurate stock levels, items may occasionally sell out or become unavailable due to high demand or other unforeseen circumstances. We will notify you if a product you’ve ordered is out of stock and offer alternatives, a full refund, or the option to wait for restocking.
2. Pricing
Prices on our website are in US dollars and are subject to change without notice. We make every effort to keep our pricing accurate and up-to-date, but errors in pricing may occur. If a pricing error is detected after your order is placed, we will contact you to discuss the next steps, including the possibility of adjusting the price or canceling the order.
3. Payment Methods
We accept a variety of payment methods to ensure a smooth and secure transaction for our customers. Accepted payment methods include:
- Credit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Other online payment methods as available
By completing a purchase on UPTOPIC, you confirm that the payment information provided is accurate, and you authorize us to charge the payment method you selected.
4. Order Processing and Shipment
After placing an order, you will receive a confirmation email with details about your purchase. Orders will typically be processed within 1-2 business days, and shipping will occur once payment is successfully processed. We will send you a tracking number once your order has shipped.
Shipping charges are calculated based on the delivery address and the shipping method selected at checkout. Delivery times may vary depending on location, but we strive to get your order to you as quickly as possible.
5. Sales Tax
Sales tax will be applied to orders based on the applicable tax rate in the state or region where the products are shipped. The tax rate will be automatically calculated at checkout.
6. Promotions and Discounts
Occasionally, UPTOPIC may offer promotional discounts or limited-time offers. These promotions are subject to specific terms and conditions, and may include a validity period or restrictions on eligible products. Discounts are typically applied at checkout. UPTOPIC reserves the right to modify or cancel any promotions at any time without prior notice.
7. Cancellations
Once your order is processed and shipped, we are unable to cancel it. If you need to cancel your order before it is processed, please contact us immediately at contact@uptopic.xyz or call 615-503-1063. We will do our best to accommodate your request.
8. Customer Service
If you have any questions or issues related to your purchase, our customer service team is here to assist you. Please don’t hesitate to reach out to us via:
Email: contact@uptopic.xyz
Phone: 615-503-1063
Website: https://uptopic.xyz/
9. Limitation of Liability
UPTOPIC is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products, nor for damages arising from product defects, unless required by applicable law. By purchasing from UPTOPIC, you acknowledge and accept these terms.
Thank you for choosing UPTOPIC. We are dedicated to providing exceptional footwear for your children and ensuring your shopping experience is smooth and satisfying.